TERMS OF USE

Terms of Use
Last Updated: 01 August 2023
Welcome to GoRoutes! These Terms of Use ("Agreement") govern your access to and use of our parcel delivery and carpooling platform ("Platform"). By accessing or using our Platform, you agree to be bound by these Terms of Use. If you do not agree with any part of this Agreement, you must not use our Platform.

1. Use of the Platform
1.1. Eligibility: You must be at least 18 years old to use our Platform. By using the Platform, you represent and warrant that you meet this eligibility requirement.

1.2. Account Creation: To use certain features of our Platform, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and are liable for all activities that occur under your account.

1.3. User Conduct: You agree to use the Platform responsibly and in compliance with all applicable laws and regulations. You must not engage in any fraudulent, harmful, or illegal activities while using our Platform.

1.4. Accuracy of Information: You agree to provide accurate and up-to-date information when using our Platform, including for account registration and trip/package details.

2. Carpooling and Package Delivery
2.1. Carpooling: The Platform allows users to create and join trips for carpooling purposes. GoRoutes is not responsible for the safety or reliability of other users and their vehicles. Users are encouraged to exercise caution and use their best judgment when participating in carpooling arrangements.

2.2. Package Delivery: The Platform facilitates package delivery among users. GoRoutes does not assume responsibility for the contents of the packages or their condition during transit. Users agree to package items securely and appropriately for transportation.

2.3. User Responsibility: Users are solely responsible for any arrangements, agreements, or interactions with other users concerning carpooling or package delivery.

3. Payments
3.1. Fees: Some services on the Platform may involve fees. By using these services, you agree to pay the specified fees, as applicable.

3.2. Payment Processing: Payments are processed through third-party payment processors. GoRoutes is not responsible for any issues related to payment processing, including but not limited to failed transactions, unauthorized charges, or disputes.

4. Intellectual Property
4.1. Ownership: The Platform and its content, including text, graphics, images, logos, and software, are the intellectual property of GoRoutes or its licensors and are protected by copyright, trademark, and other intellectual property laws.

4.2. Limited License: GoRoutes grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Platform for personal and non-commercial purposes.

5. Privacy
5.1. Data Collection: Your use of the Platform is subject to our Privacy Policy [link to privacy policy], which outlines how we collect, use, disclose, and safeguard your information.

6. Termination
6.1. Termination by Users: You may terminate your account and use of the Platform at any time by following the account closure process.

6.2. Termination by GoRoutes: GoRoutes reserves the right to terminate or suspend your access to the Platform, at its discretion, without prior notice.

7. Disclaimer of Warranties
7.1. No Warranty: GoRoutes makes no warranties, express or implied, regarding the Platform's availability, functionality, or suitability for any purpose.

8. Limitation of Liability
8.1. Indemnification: You agree to indemnify and hold GoRoutes and its affiliates, employees, and representatives harmless from any claims, damages, losses, liabilities, costs, or expenses arising from your use of the Platform.

9. Changes to the Agreement
9.1. Modification: GoRoutes reserves the right to modify or update this Agreement at any time. Any changes will be effective immediately upon posting the updated Agreement on the Platform.

10. Governing Law
10.1. Jurisdiction: This Agreement shall be governed by and construed in accordance with the laws of [your jurisdiction], without regard to its conflicts of laws principles.

11. Contact Us
11.1. If you have any questions, concerns, or requests regarding this Agreement or our Platform, please contact us at tou@dispatchapp.co.

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